Below we have listed answers to frequently asked questions. If you have any questions, please contact the appropriate person. The contact details can be found in the info box on the right.
Here we have listed all financial emergency helps that are available at the moment.
Below you can find FAQ's concerning finances during your studies.
BAföG has a solution if parental income drops unexpectedly! Normally, the parental income from the calendar year before last is taken into account when calculating BAföG. If now, for example because of short-time work due to the COVID-19 pandemic, parents lose part of their income, then this can be taken into account for BAföG recipients!
Please contact the Office for Educational Support (Amt für Ausbildungsförderung) if you have any further questions.
Yes, if the parents are still capable (see above, otherwise BAföG claim if applicable). After all, even if you are doing self-study (reading specialist literature, researching for and writing homeworks or papers etc.) or online study, these also count as study activities. Parents also have to accept exceptional delays and interruptions of the education, as well as the resulting extension of the maintenance payment duration (§ 242 BGB). In case of delays and interruptions of the education, it has to be considered on a case-to-case basis, especially, whether there are creditable reasons for the delay. At this moment, since the upcoming development of the situation is predictable, a delay of the study will not at all be considered as a violation of the regular education duration, provided that the delay bases on the official measures. However, you should use the extended lecture-free period as time for self-study instead of as a holiday.
With all questions concerning the financing of studies outside of BAföG, you can contact the "Financial Aid" of the Studierendenwerk, Tel. 0761/2101-253, tsalkatis(at)swfr.de. Further information is also available at https://www.swfr.de/geld/finanzielle-hilfen/studienabschlussdarlehen
Corona emergency aid: The state of Baden-Württemberg and the Studierendenwerk Freiburg support students who have fallen into acute economic distress due to the Corona pandemic, which is not covered by other social benefits or funding opportunities. Students have the following options for financial support:
Emergency Student Aid of the University Freiburg
In cooperation with the Studentenwerk Freiburg, the University of Freiburg supports its students who, through no fault of their own, have fallen into economic distress due to the Corona pandemic with emergency aid for their studies. Attention: The Emergency Student Aid of the University Freiburg is only elligable for students registered at the Albert-Ludwigs-University Freiburg!
KfW-student loans - Corona aid
The Federal Ministry of Education and Research has set up a bridging loan within the framework of the KfW student loans. These can also be applied for by foreign students since 1 June 2020 to 31 March 2021.
Information can be found here: https://www.swfr.de/de/geld/finanzielle-hilfen/corona-nothilfe/
No, you can not automatically clam ALB II-Services. Full time students are excluded from SGB II-Services (see § 7 Abs. 5 SGB II). Only a few exceptions exist. For example:
No. Students health-, care- and unemployment-insurance free. Therefore, who does not pay for the unemployment-insurance can not get short-time work allowance.
The only exceptions to this rule are currently:
Normally students are not entitled to housing benefit. In certain exceptional cases, however, it is possible that housing benefit will be paid.
If you have any questions regarding housing assistance, please contact our social workers at the Studierendenwerk, Tel. 0761/2101233, firstname.lastname@example.org.
Further information is available at https://www.swfr.de/beratung-soziales/sozialberatung/allgemeine-sozialberatung/.
Due to the closure of our facilities, card reloaders are no longer accessible. The washing machine terminals in our dormitories can only recharge the card if you have registered for Autoload.
With the Autoload payment system, you can load an amount of your choice from your current account directly onto your Unicard. Info: www.swfr.de/autoload-freiburg You can currently register for Autoload at the information shop of the Studierendenwerk, Basler Straße 2, Mon-Fri 9 - 17 hrs and in the Studentensiedlung in the Service Centre, Sundgauallee 20 (daily 8.30 - 9.30 am. and Monday-Thursday 13.30 - 14.30 pm.).
If you still want to register, you can do so in Freiburg at the information shop in Basler Straße (9 a.m. - 5 p.m.) and in the Service Center in the Student Housing Estate, Sundgauallee 20 (daily 8.30 - 9.30 a.m. and Monday-Thursday 1.30 p.m. to 2.30 p.m.).
For all students who do not yet have a university card, the Studentensiedlung am Seepark now offers a guest MensaCard as a temporary solution. With this card the washing machines and dryers can be operated. The card costs 20.00 €. There is a credit balance of 13.00 € on the card, plus a deposit of 7.00 €.
After the students have received their university cards, they can return the guest card to the service points in the refectories. The remaining credit balance and the deposit will then be loaded onto the university card.
Yes. The handing over of keys for new residents will also take place as usual. See https://www.swfr.de/de/wohnen/wohnheime/schluesselausgabe-fuer-neumieter/ for details.
You will find the office hours of the staff on the documents you receive with the rental agreement or on our website.
Questions about studying with children during the Corona pandemic.
Further questions and answers on this topic can be found here.
The current epidemic situation alone is not a reason for leave, as it affects all students.
If you have any further questions about the requirements for receiving benefits in accordance with SGB II during the leave semester, the Social Counselling Service is at your disposal by telephone. In this case, for example, you are not allowed to perform any academic work during the semester of leave of absence.
Attention: Whoever takes a leave of absence is not entitled to receive BAföG.
The Infoladen of SWFR is still open Monday to Friday from 9.00 am to 5.00 pm.
However, due to the current situation we ask you to visit the Infoladen only in urgent cases. All of our employees are still available for you as usual by phone or e-mail (see contact info box).
With the amendments to the Corona Ordinance, which came into force on November 2, and the corresponding adaptation of the state's Corona Ordinance, the state government is reacting to the current, worrying development of the infection situation in Baden-Württemberg. The measures have been tightened due to the increasing numbers. For the time being, therefore, they apply to November:
All detailed information can be found here.
A very good overview of the regulations can be found on the website of the state of Baden-Württemberg:
At the very bottom of the page there is even summary information in English, French, Turkish, Russian, Arabic, Polish and Italian.
The Robert Koch Institute offers information in German and English: https://www.rki.de/DE/Home/homepage_node.html
Information on infection prevention can be found on the website www.infektionsschutz.de from the Federal Centre for Health Education. Information on infection protection in other languages can be found here: https://www.infektionsschutz.de/coronavirus/informationen-in-anderen-sprachen.html
For this purpose, there is the Foreigners' Office of the city of Freiburg. It is open from Monday to Friday, but due to the current situation an appointment must be made beforehand.
For appointment requests, please send an e-mail to ABH-Termine@stadt.freiburg.de or use the online appointment service. You can find them here.
You can reach the office by e-mail to email@example.com or call 0761 201 6470.
Opening hours of the Foreigners Authority:
Monday7:30 a.m. - 4:00 p.m.
Tuesday7:30 a.m. - 12:30 p.m.
Wednesday7:30 a.m. - 5.30 p.m.
Thursday7:30 a.m. - 12:30 p.m.
Friday7:30 a.m. - 12:30 p.m.
You can report discrimination at "Vielfalt in Freiburg". www.vielfalt-freiburg.net
Please call your family doctor if you have flu symptoms. Under no circumstances should you go directly to your family doctor! Under no circumstances should you go directly to the test station!
If you do not yet have a general practitioner in Freiburg, please simply choose a general practitioner. In Freiburg, the general practitioners will decide whether or not you get a test after talking to you on the phone. English and French speaking doctors can be found in the practice Kraaz/Szczeponik in Rempartstraße 11. Dr. Kraaz and Dr. Szczeponik also provide health counselling for international students on behalf of the Studierendenwerk. hausaerzte-an-der-uni.de.
In Germany, the family doctor is always the first point of contact when you are ill. You never go directly to hospital when you are ill, except in case of an emergency. Even if you suspect the corona virus, you should first call your family doctor in Freiburg.