Corona FAQs

Below we have listed answers to frequently asked questions. If you have any questions, please contact the appropriate person. The contact details can be found in the info box on the right.

Financial Questions

Here we have listed all financial emergency helps that are available at the moment.

Below you can find FAQ's concerning finances during your studies.

BAföG has a solution if parental income drops unexpectedly! Normally, the parental income from the calendar year before last is taken into account when calculating BAföG. If now, for example because of short-time work due to the COVID-19 pandemic, parents lose part of their income, then this can be taken into account for BAföG recipients!

  • Trainees must submit an update application on which the parents must give details of their current income and also sign it. The update application is available at https://www.bafö (form 7).
  • If by now you have only received a low or no BAföG rate based on the income of your parents, you can make an update application and the amount of your current BAföG claim will be examined.

Please contact the Office for Educational Support (Amt für Ausbildungsförderung) if you have any further questions.

Yes, if the parents are still capable (see above, otherwise BAföG claim if applicable). After all, even if you are doing self-study (reading specialist literature, researching for and writing homeworks or papers etc.) or online study, these also count as study activities. Parents also have to accept exceptional delays and interruptions of the education, as well as the resulting extension of the maintenance payment duration (§ 242 BGB). In case of delays and interruptions of the education, it has to be considered on a case-to-case basis, especially, whether there are creditable reasons for the delay. At this moment, since the upcoming development of the situation is predictable, a delay of the study will not at all be considered as a violation of the regular education duration, provided that the delay bases on the official measures. However, you should use the extended lecture-free period as time for self-study instead of as a holiday.

With all questions concerning the financing of studies outside of BAföG, you can contact the "Financial Aid" of the Studierendenwerk, Tel. 0761/2101-253, tsalkatis(at) Further information is also available at 

Corona emergency aid: The state of Baden-Württemberg and the Studierendenwerk Freiburg support students who have fallen into acute economic distress due to the Corona pandemic, which is not covered by other social benefits or funding opportunities. Students have the following options for financial support:

  • German Federal Emergency Fund for students
    The German Federal Emergency Fund for students will be available again this november. Application is not yet possible. As soon as the Federal Ministry for Education and Research informs uns about the application mode, we will publish it on our website. You can find further information here.
  • Emergency fund from the Studierendenwerk
    The short-term loans from the Studierendenwerk are aimed at students who have run into financial difficulties due to the loss of financial support from their parents as a result of the Corona pandemic. The support is provided on a loan basis and is intended to enable students to continue their studies which they have successfully completed so far.
  • Emergency Student Aid of the University Freiburg
    In cooperation with the Studentenwerk Freiburg, the University of Freiburg supports its students who, through no fault of their own, have fallen into economic distress due to the Corona pandemic with emergency aid for their studies. Attention: The Emergency Student Aid of the University Freiburg is only elligable for students registered at the Albert-Ludwigs-University Freiburg!

  • KfW-student loans - Corona aid
    The Federal Ministry of Education and Research has set up a bridging loan within the framework of the KfW student loans. These can also be applied for by foreign students since 1 June 2020 to 31 March 2021.

Information can be found here:


Although many jobs are disappearing, other industries are urgently looking for workers. Job offers can be found at the job agency of the Studierendenwerk under



No, you can not automatically clam ALB II-Services. Full time students are excluded from SGB II-Services (see § 7 Abs. 5 SGB II). Only a few exceptions exist. For example:

  • Taking a vacation semester because of a pregnancy or raising a child or being on leave because of illness or impairment. The important part is, that there are no student activities during this leave. Otherwise the ALG II-Services are at risk and can be reclaimed. Other than that, there are additional requirements. For getting to know whether you can claim ALG II or not, please give our social guidance a call
  • Being a part time student because of pregnancy or raising a child or being on leave because of illness or impairment. Here, there are additional requirements as well and things to look out for. Please get guidance from our social guidance team. 
  • in hardship, for example in undeserved losing of funding and far advanced studies, the job center can check if services as loan after § 27 Abs. 3 SGB II are applicable.
  • claim for additional requirements at specific beneficiaries after § 21 SGB II

No. Students health-, care- and unemployment-insurance free. Therefore, who does not pay for the unemployment-insurance can not get short-time work allowance.

The only exceptions to this rule are currently:

  • Part-time students, i.e. students who have previously worked more than 20 hours per week subject to social insurance contributions. This group of people can receive short-time work allowance or unemployment benefit.
  • Students who cannot receive BAföG and have now lost their income can apply for unemployment benefit at the Job Centre.  As a rule, you must apply for a semester of leave of absence for this purpose. This is not the case now. However, you will probably have to pay back the money you receive from the job centre later. Please note: You cannot get money from the Jobcenter if you are in Germany on a student visa.

Questions about my living situation
Further questions and contact information can be found here.

The SWFR offers various advisory services. The staff of the Social Counselling as well as the colleagues of the Psychotherapeutic Counselling are still there for you. Due to the current situation, however, we ask that you contact them by telephone.

Our counselling centre continues to offer counselling sessions. To arrange a consultation, please contact the PBS secretariat,
Mon - Fri from 9.00 to 12.00
Tel. 0761 - 2101-269

Attention: Due to the current situation (coronavirus) the open consultation hour on Wednesday from 13 - 14 o'clock will take place only by telephone for the time being. During this time you can have a short telephone consultation of about 10 minutes to clarify the further procedure..

On our blogwe also publish new ideas every day about what can be done despite the contact ban. Among them are walks and hikes in the surrounding area as well as cooking and baking ideas or fitness tips for at home.

No. The illness of a flatmate or neighbour does not constitute a defect in the rented property and therefore no reason for a reduction in rent.   

Normally students are not entitled to housing benefit. In certain exceptional cases, however, it is possible that housing benefit will be paid.
If you have any questions regarding housing assistance, please contact our social workers at the Studierendenwerk, Tel. 0761/2101233,

Further information is available at


Due to the closure of our facilities, card reloaders are no longer accessible. The washing machine terminals in our dormitories can only recharge the card if you have registered for Autoload.

With the Autoload payment system, you can load an amount of your choice from your current account directly onto your Unicard. Info: You can currently register for Autoload at the information shop of the Studierendenwerk, Basler Straße 2, Mon-Fri 9 - 17 hrs and in the Studentensiedlung in the Service Centre, Sundgauallee 20 (daily 8.30 - 9.30 am. and Monday-Thursday 13.30 - 14.30 pm.).

If you still want to register, you can do so in Freiburg at the information shop in Basler Straße (9 a.m. - 5 p.m.) and in the Service Center in the Student Housing Estate, Sundgauallee 20 (daily 8.30 - 9.30 a.m. and Monday-Thursday 1.30 p.m. to 2.30 p.m.).

For all students who do not yet have a university card, the Studentensiedlung am Seepark now offers a guest MensaCard as a temporary solution. With this card the washing machines and dryers can be operated. The card costs 20.00 €. There is a credit balance of 13.00 € on the card, plus a deposit of 7.00 €.

After the students have received their university cards, they can return the guest card to the service points in the refectories. The remaining credit balance and the deposit will then be loaded onto the university card.

Yes. The handing over of keys for new residents will also take place as usual. See for details.  

You will find the office hours of the staff on the documents you receive with the rental agreement or on our website.



Whether the caretaker or landlord is allowed to inspect your apartment depends on weighing up the landlord's right of ownership against the student's right to privacy. In the event of a pandemic, the tenant's right to physical integrity must also be respected and is decisive. Viewings that do not have an urgently needed purpose must therefore be postponed until after the pandemic. However, in the case of necessary repairs/renovations and/or other handicraft services that can no longer be postponed, you must grant access to the apartment.

In principle no, the contractually agreed notice periods apply. But even in this case you should contact your dormitory administration (contact see right) directly.

In this situation they do not have to fear a termination of their tenancy for this reason alone. As a result of the current COVID 19 pandemic, it has been decided by law that during the next three months, limited to 30.6.2020, no terminations may be given if the rent payment difficulties have arisen as a result of the COVID 19 pandemic.  This causal connection must be credibly demonstrated. Nevertheless, the contractual obligation to pay the rent remains in force for you. Please contact us immediately (see contact information on the right)!

This also applies if you have rented an apartment or a room on the free housing market and for these reasons have payment difficulties with your rent.

In addition to a deferment of payment or an agreement to pay the rent in instalments, you may also be able to apply for housing benefit or BAföG. However, due to the current situation, there are usually other options for obtaining financial support.

Please contact your German university before you travel home. If you live in a student residence, please also contact the dormitory administration. The Foreign Office of the German Federal Government provides regular information on current travel and security information:

The embassy/consulate of your home country in Germany will also inform you:

You are welcome to travel back to your home country. Your rental contract will continue until the date specified. In this case, please inform the dormitory administration.

Please contact your foreigners authority. The Federal Ministry of the Interior, for Building and Homeland Affairs (BMI) has instructed the immigration authorities to issue fictional certificates in the case of expiring residence permits and the corresponding timely application for extension for a longer period of time without examination (§ 81 paragraph 4 AufenthG). The previous residence permit is considered to be valid from the time of its expiry until the decision of the foreigners authority (§81 Paragraph 4, Sentence 1 AufenthG). The fictional certificate to be issued in accordance with §81 Paragraph 5 AufenthG serves only as proof. This also applies if the application is submitted informally (e.g. by telephone, online, by email or by post).

Questions about studying with children during the Corona pandemic.
Further questions and answers on this topic can be found here.

Psychological and social counseling services offered by the Student and Student Services support students in coping with the challenges of their life and study situation and thus contribute to equal opportunities during their studies.

If you have any questions, you can contact our social counseling staff. You can reach them by telephone during their office hours on Mondays and Tuesdays from 09:00-12:00 and Thursdays from 13:30-16:00.

In addition, you can contact our psychotherapeutic counseling team. To arrange a consultation, you can contact us by phone at 0761 - 2101-269 or by e-mail at r.meyer(at) For an open consultation by phone you can always contact us on Wednesdays from 13.00 to 14.00 o'clock. During this time the staff offers a short consultation of about 10 minutes to clarify the further procedure.

Child bonus
In order to relieve the burden on families in the Corona crisis, they will receive a child bonus of 300 euros for each child for whom there is a claim to child benefit in September 2020, paid in two installments - 200 euros once in September and 100 euros once in October. A child bonus in the amount of the one-time payments totaling EUR 300 for the calendar year 2020 is also paid for a child for whom there is no entitlement to child benefit for the month of September 2020, but for at least one other calendar month in the calendar year 2020. For this purpose, Section 6 of the Federal Child Benefits Act will be amended. The child bonus will be taxed, but not credited against social security benefits.

Relief for single parents
In order to take the special situation of single parents into account, the relief amount for single parents, regulated in § 24 b of the Income Tax Act (EStG), will be increased from currently 1908 euros to 4008 euros for the years 2020 and 2021.

With the start of digitalized semester operations at universities, student parents face major challenges when emergency childcare in daycare centers is discontinued. Like all other daycare centers, the daycare centers run by the Studenten- und Studierendenwerke are subject to the instructions of the federal states on closure and emergency care that have been in place since mid-March. According to these instructions, only parents of system-relevant occupational groups and single parents may benefit from emergency care. The Studenten- und Studierendenwerke, like the DSW, are committed to opening up these facilities. At the end of April, the Federal Ministry of Family Affairs and the state ministries presented a framework for a gradual opening of daycare centers, the design of which is the responsibility of the states and municipalities.

As long as (emergency) childcare is not available for children of student parents, you can inform your university (faculty/family office/equal opportunity commissioner) that you cannot participate in the digital courses/examinations on an equal footing with other students and ask them for possible compensation/disadvantage compensation. The legal framework for ensuring that students with children are not disadvantaged as a result of the conversion of the course offerings to web-based forms etc. and receive possible compensation for disadvantages is provided by the Federal Framework Act for Higher Education and the higher education laws of the federal states.

It is not easy for children to understand why they have not been able to go to the daycare center for weeks and why they cannot romp around on their usual playground. It is also not always easy to encounter the repeated 'why's'. Here you can find helpful information about this.

The Studentenwerk im Saarland e.V. has developed a child-friendly explanation book on the topic of closing daycare centers during the Corona period, which can be purchased for a small donation (see also the section on good practices below on this website).

The City of Vienna has developed a video in which the corona virus is simply explained.

The weekly newspaper Die Zeit has compiled an informative Corona children's encyclopedia.

Questions about the current situation in Freiburg

The current epidemic situation alone is not a reason for leave, as it affects all students.
If you have any further questions about the requirements for receiving benefits in accordance with SGB II during the leave semester, the Social Counselling Service is at your disposal by telephone. In this case, for example, you are not allowed to perform any academic work during the semester of leave of absence.

Students of the Albert-Ludwigs-University of Freiburg on the other hand can take a vacation semester:
Due to the Corona Ordinance in force since 17 April, the Albert-Ludwigs-University of Freiburg gives students the opportunity to take leave of absence due to the pandemic. Students may take leave of absence if they are enrolled at the university (§15 ZImmO and §34 Abs 1 Corona Statute) and if they attend courses and take part in examinations for the summer semester despite taking leave of absence (§34 Abs 2 Corona Statute)- the purchase of a semester ticket is excluded; the leave of absence fee is 133 Euro.

Attention: Whoever takes a leave of absence is not entitled to receive BAföG.

The Infoladen of SWFR is still open Monday to Friday from 9.00 am to 5.00 pm.

However, due to the current situation we ask you to visit the Infoladen only in urgent cases. All of our employees are still available for you as usual by phone or e-mail (see contact info box).

With the amendments to the Corona Ordinance, which came into force on November 2, and the corresponding adaptation of the state's Corona Ordinance, the state government is reacting to the current, worrying development of the infection situation in Baden-Württemberg. The measures have been tightened due to the increasing numbers. For the time being, therefore, they apply to November:

  • Personal contacts must be reduced to a minimum;
  • Meetings or celebrations in private as well as public spaces are allowed with a maximum of 2 households;
  • The wearing of mouth-nose-covering is obligatory in public spaces, on public transport and in Freiburg in the entire city center;
  • Cultural, recreational and sports events that serve entertainment purposes are not permitted; cultural and recreational facilities for the public are closed. Public and private sports facilities are also closed to the public;
  • We strongly advise against private travel and visits to relatives.

All detailed information can be found here.


A very good overview of the regulations can be found on the website of the state of Baden-Württemberg:

At the very bottom of the page there is even summary information in English, French, Turkish, Russian, Arabic, Polish and Italian.

The Robert Koch Institute offers information in German and English:

Information on infection prevention can be found on the website from the Federal Centre for Health Education. Information on infection protection in other languages can be found here:


For this purpose, there is the Foreigners' Office of the city of Freiburg. It is open from Monday to Friday, but due to the current situation an appointment must be made beforehand.

For appointment requests, please send an e-mail to or use the online appointment service. You can find them here.

You can reach the office by e-mail to or call 0761 201 6470.

Opening hours of the Foreigners Authority:

Monday7:30 a.m. - 4:00 p.m.

Tuesday7:30 a.m. - 12:30 p.m.

Wednesday7:30 a.m. -  5.30 p.m.

Thursday7:30 a.m. - 12:30 p.m.

Friday7:30 a.m. - 12:30 p.m.

Health Questions

Please call your family doctor if you have flu symptoms. Under no circumstances should you go directly to your family doctor! Under no circumstances should you go directly to the test station!

If you do not yet have a general practitioner in Freiburg, please simply choose a general practitioner. In Freiburg, the general practitioners will decide whether or not you get a test after talking to you on the phone. English and French speaking doctors can be found in the practice Kraaz/Szczeponik in Rempartstraße 11. Dr. Kraaz and Dr. Szczeponik also provide health counselling for international students on behalf of the Studierendenwerk.

In Germany, the family doctor is always the first point of contact when you are ill. You never go directly to hospital when you are ill, except in case of an emergency. Even if you suspect the corona virus, you should first call your family doctor in Freiburg.

In this case you should first of all call your family doctor. They will clarify the further procedure with you.