Information for incoming tenants

Together with the contract you got a note with the contact details for the dormitory administration as well as the responsible facility manager of your dormitory.

You can contact the facility manager in person or by phone during the indicated office hours or by email. If you have questions regarding the contract, please contact the relevant staff member of the dormitory administration.

Pick up of the key for moving-in: 
Normally you can pick up the key in the office of the facility manager during the consultation hours. The earliest move-in date is the day of the beginning of the rent contract.

Moreover we offer extended opening hours during the semester start. 

Pick up of the keys in summer semester 2019:

for the dormitories in Freiburg (semester start 1.4.)

1st and 2nd April 2019 from 8.00 - 12.00 a.m. and 1.00 - 6.00 p.m.
3rd to 5th April 2019 from 10.00 - 12.00 a.m. and 2.00 - 4.00 p.m.
8th to 18th April 2019 from 2.00 - 4.00 p.m.
after 23rd April 2019 please make appointment with the facility manager

If you can't pick up the key during the consultation hours of the facility manager or during the extended opening hours, we offer a fee required Off-hour-Service for the dormitories in Freiburg.
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for the dormitories in Offenburg (semester start 1.3.)
1.3.2019: 2.00 - 4.00 p.m.

in the office of the facility manager, Sankt-Martin-Straße 71
after 1.3. during office hours or by making an appointment
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for the dormitories in Kehl (semester start 1.3.)
1.3.2019: 9.00 - 11.00 a.m.

in the office of the facility manager, Kinzigallee 3
after 1.3. during office hours or by making an appointment
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for the dormitories in Furtwangen (semester start 1.3.)
1.3.2019: 8.00 - 11.00 a.m. and 1.00 - 3.00 p.m.

in the office of the facility manager, Großhausberg 6
after 1.3. during office hours or by making an appointment
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for the dormitories in Villingen-Schwenningen (semester start 1.3.)
in the office of the facility manager, Karlstraße 19, Schwenningen, after making an appointment

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