Information for incoming tenants

Together with the contract you got a note with the contact details for the dormitory administration as well as the responsible facility manager of your dormitory.

You can contact the facility manager in person or by phone during the indicated office hours or by email. If you have questions regarding the contract, please contact the relevant staff member of the dormitory administration.

Pick up of the key for moving-in: 
Normally you can pick up the key in the office of the facility manager during the consultation hours. The earliest move-in date is the day of the beginning of the rent contract.

Moreover we offer extended opening hours during the semester start. 

Pick up of the keys in summer semester 2018:

for the dormitories in Freiburg
3rd and 4th April 2018 from 8.00 - 12.00 a.m. and 1.00 - 6.00 p.m.
5th and 6th April 2018 from 10.00 - 12.00 a.m. and 2.00 - 4.00 p.m.
9th to 13th April 2018 from 2.00 - 4.00 p.m.
after 13th April 2018 please make appointment with the facility manager

If you can't pick up the key during the consultation hours of the facility manager or during the extended opening hours, we offer a fee required Off-hour-Service for the dormitories in Freiburg.
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for the dormitories in Offenburg
during office hours in the office of the facility manager, Sankt-Martin-Straße 71
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for the dormitories in Kehl
during office hours in the office of the facility manager, Kinzigallee 3
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for the dormitories in Furtwangen
during office hours in the office of the facility manager, Großhausberg 6

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