No face-to-face consulting in the branch offices

We ask for your understanding that due to the Corona Pandemic we cannot offer face-to-face counselling in our regional branch offices. However, you are welcome to contact us at any time with your questions about financing your studies, BAföG, social counseling, etc. by email or phone.

You can find all further news and information about the coronavirus here.

Social and Financing Counselling at our Branch Offices

The Social Counseling Service and the Student Financing Counseling Service of the Studierendenwerk Freiburg are, of course, also available to provide advice and assistance to students at universities in the region.

All students with social, financial or personal problems can contact the social counseling service. In particular, it is responsible for students with children, students with disabilities or chronic illnesses, and international students. Advice is offered, for example, on social benefits, all topics relating to jobs or insurance issues.

The main focus of the Student Financial Counseling Service is to provide information about student loans, scholarships and other financial support options.

If you have questions, are looking for support or need general information, you have various options for contacting the Social Counseling Service or the Student Financing Counseling Service.

By phone:

  • Our office hours (Social and Student Financial Counseling) are usually:
    Monday through Friday from 9:00 a.m. - 12:00 p.m. and
    Monday through Thursday from 13.30 - 15.30
  • Otherwise, you are welcome to leave a message on our answering machine and we will be happy to call you back.
  • We also offer a fixed telephone consultation hour for students at universities in the region:
    Friday from 9:00 a.m. - 10:00 a.m. (social and student finance counseling).

In person:

  • At the office hours in Freiburg (currently only by telephone).
    Social counseling:
    Monday and Tuesday 9.00-12.00 hrs.
    Thursday 13.30-16.00

    Student financial counseling
    Tuesday 9.00-12.00
    Thursday 13.30-16.00

  • You are welcome to contact us by phone or email if you would like to make a personal appointment with us. This is possible on a case-by-case basis, subject to safeguards.
  • The personal consultation hours at the university locations Schwenningen and Furtwangen (by appointment) are paused due to the current situation. As soon as they can take place again, you will find the contact details and dates in the box on the right.

By e-mail:

You are also very welcome to contact us at any time by e-mail at sozialberatung(at) or stufi(at) (student finance counseling).